Five tools, one account

Responsible gambling at DraftKings Casino

This casino is for players aged 18+ only, and deposit limits, loss limits, session reminders, a cooling-off period and self-exclusion sit in every account.

Set a limit

Curaçao licensed since 2005Regulated under OGL/2005/6288/249 by the Gaming Control Board Curaçao, audited by eCOGRA and Gaming Laboratories International.

Quick view

The essentials in one glance

Within a minute you will know the age, the licence and where to ring for help.

Minimum age18+

Regulator and licenceGaming Control Board Curaçao, OGL/2005/6288/249

National registerBetStop

National Gambling Helpline1800 858 858

Limit and exclusion queries[email protected]

Account controls

Switch these on before your first bet

After this you will have picked the tools that fit the way you play.

Cap your top-ups

A deposit limit caps how much you can put in over a set period, so switch it on before your first payment rather than after a heavy night.

A figure you decide first

A loss limit stops your losses reaching a figure you are not comfortable with, and it belongs on before any losing run begins.

Session time reminders

Session time reminders flag how long you have been playing, which helps when a short break has quietly turned into a long evening.

Take a cooling-off period

A cooling-off period puts your account on hold when you want a break, and it is the right choice when you feel the play is pulling at you.

Before and after self-exclusion

Self-exclusion closes play and marketing for good while it lasts, so choose it when you want a firm stop rather than a short pause.

Setting your rules

A calmer account in a few minutes

Every setting here lives in your account, so the choice stays with you and not with luck.

Signed in and on your profile

Log in with your email address and password, then open the account area from your profile menu and check you are on your own single account.

Find the responsible gambling area

Look for the responsible gambling area of the account, where each control is listed in one place and every option is shown before you choose.

Choose deposit, loss or time

Pick the tool you need, whether that is deposit limits, loss limits or session time reminders, and set your chosen level before you start playing.

Reading the confirmation

Save the change and read the confirmation screen, then check the limit now shows on your account so you know it is working.

Check these signs before you play again

Your account holds a deposit limit and a pause, and both work best before a bad night. Naming a sign early keeps the choice with you instead of leaving it to a loss. Either one is the first step.

Read these slowly and see if any of them describes your last few sessions.

Chasing a loss past the finish time you set
Money meant for bills going into play
Sessions running later than you planned
Reluctance to say how much you spent
The balance check becoming the best part
Borrowing to keep the evening going
Breaks that feel restless until you play again

Keep play away from under-18s in your home

Closed at sign-up, checked before payout. Registration asks for a date of birth, and play stays closed to anyone under 18. Photo ID, proof of address and a card image are checked before the first withdrawal clears.

Setting up a shared device. Blocking software installed on a shared computer or phone keeps gambling sites out of reach for the whole household. Set it yourself, with a password a young person cannot guess.

A calm conversation and a helpline. Talk calmly about what you have noticed, without blame or a lecture. The National Gambling Helpline on 1800 858 858 advises relatives too, around the clock, free of charge.

Choose the break that fits your situation

The evening you want off. Inside the account sits a cooling-off setting in the responsible gambling area: choose a stretch of hours or days and play is blocked for that time. Set it before a session, not mid-loss.

Close the account properly. Self-exclusion in the account closes your access for a long period you agree to, and it cannot be undone early. Open the same responsible gambling area to start it; logins and deposits stop. Read what it covers first.

A register run by ACMA. BetStop is the national register, run by the Australian Government through ACMA. Joining blocks betting and new accounts with licensed online and phone wagering providers for at least 3 months, up to a lifetime. Signing up takes about 5 minutes, and you can name a support person. betstop.gov.au

Three places to turn

Free, confidential help in Australia

Useful on the night the numbers stop adding up and you want a person, not a screen.

National Gambling Helpline

A free helpline answers at any hour, every day, with confidential counselling by phone, chat or email. Relatives can call for the same support and local service advice. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings run across Australia for people who gamble and for their families, with members sharing what has worked for them. Turn up when you feel ready. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt. Advisers answer on weekdays, help you list what you owe, deal with creditors and build a repayment plan that fits your income. ndh.org.au

Before you decide

Straight answers before you decide

The worry that a limit locks you in forever, or that a pause follows you everywhere.

Can I change a deposit limit after I set it?+

Yes. Every limit you set lives in the same responsible gambling section of your account, so you can go back and adjust it when your budget or free time shifts. Choose the figure before you play, not after a loss.

Does the block I set here follow me to other sites?+

It does not. A block placed inside your account covers this casino only. BetStop, the national register run by the Australian Government (ACMA), is the route that stops you betting with licensed online and phone wagering providers across the country.

Why do you ask for ID before I can play?+

Australian players must be 18 or over, and we confirm age before an account is used. A photo ID, proof of address and a card image also protect your money and your withdrawal.

Where can I get help for a family member?+

The National Gambling Helpline advises relatives as well as players, at any hour of any day. Its staff can also point you to Gamblers Anonymous Australia and to free financial counselling if money is the worry.

Can I end my self-exclusion early if I change my mind?+

No. Once activated, a self-exclusion runs for the whole period you chose, without a way out partway through. Decide the length with a clear head, because the decision has to hold on a hard day too.